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Our Refund Policy Customer satisfaction is important to us. We provide the full refund if the customer is not satisfied with the quality of our product, within 5 days after its receipt by the customer. In this case the customer must return the ordered product in original condition and original packaging and full completeness without damage. The customer service should be contacted for refund and RMA number. Orders must be returned along with RMA number. Once we receive the package - 100% of the funds will be returned by the way which money was received or in any other way convinient for the customer as long as it is technically possible. If the customer has received damaged, defective or incorrect order, customer should contact us. If this has happened to our fault or the fault of the mail carrier - free replacement will be sent. But if the error was caused in the result of customer misstyping or missunderstanding - the reprinting fee will apply. Damaged, worn or products with any other signs of abuse along with the products which do not have RMA number and products purchased from other companies are not refundable. |
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